Resident FAQs

Question mark icon

Frequently Asked

Questions

  • Can you hold a place before I apply?

    Unfortunately, no. We are only able to hold a property and take it off the rental market with a complete application, paid application fee, and security deposit.

  • Do I pay first month’s rent and last month’s rent with my security deposit?

    Log into your online portal to pay your rent. If you are not yet registered, please create an account here!

  • Is the deposit refundable?

    The security deposit is refundable at move out and there are no damages or rent owed for the property.

  • You have a property I want to rent. How do I apply?

    Click on Our Rentals or Contact Us

  • How do I pay rent?

    Use the Tenant Web Access portal to log in and pay rent online. You can also contact your Property Manager and they will let you know other ways to pay.

  • How much notice do I have to give if I want to move out?

    Contact your Property Manager and they will have you complete a Mutual Termination form.

  • Who is responsible for paying for repairs & maintenance requests?

    Please see the Tenant Handbook to review the process and policy on repairs and maintenance.